Shipping and Delivery Policy

Jugaadoo Boy Pvt. Ltd.

Introduction

At Jugaadoo Boy Pvt. Ltd. (“we,” “our,” “us,” or “Company”), we are committed to providing efficient and reliable shipping and delivery services for all our clothing and accessory products. This Shipping and Delivery Policy outlines the terms and conditions related to the shipping and delivery of products purchased from our website.

Shipping Locations

We currently ship to addresses within India. International shipping options will be available soon. Please check our website for updates.

Shipping Charges

• Standard Shipping: [Insert details about standard shipping charges, if any]
• Express Shipping: [Insert details about express shipping charges, if any]
• Free Shipping: Free shipping is available on orders above [Insert Amount] within India.

Order Processing Time

• Processing Time: Orders are processed within 1-2 business days after receiving the order.
• Shipping Time: Delivery times vary based on the shipping method selected:
• Standard Shipping: 5-7 business days
• Express Shipping: 2-3 business days

Order Tracking

Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can track your order through our website or the courier service’s website using the tracking number provided.

Delivery Policy

• Delivery Attempts: Our delivery partners will make up to three attempts to deliver your package. If the delivery is not successful after three attempts, the package will be returned to us, and we will contact you for further instructions.
• Delivery Address: Please ensure that the delivery address is accurate and complete. We are not responsible for delays or non-delivery due to incorrect or incomplete addresses.
• Delivery Confirmation: Upon delivery, a signature may be required to confirm receipt of the package.

Delays and Issues

While we strive to ensure timely delivery, certain factors such as weather conditions, natural disasters, or unforeseen circumstances may cause delays. If your order is delayed, we will notify you promptly and provide updates on the status of your delivery.

Undelivered Packages

If your package is returned to us as undelivered due to incorrect address, refusal to accept delivery, or multiple failed delivery attempts, we will contact you to arrange re-shipment. Additional shipping charges may apply.

International Shipping

International shipping options will be available soon. Please check our website for updates and detailed information on international shipping policies and charges.

Contact Us

If you have any questions or concerns regarding your shipment or delivery, please contact our customer service team:

• Email: [Insert Customer Service Email Address]
• Phone: [Insert Customer Service Phone Number]
• Hours of Operation: Monday to Friday, 9:00 AM to 6:00 PM IST

Grievance Redressal

In accordance with the Information Technology Act, 2000 and the rules made thereunder, the name and contact details of the Grievance Officer are provided below:

Grievance Officer:

• Name: [DHARAM SOLANKI ]
• Email: [dharamsolanki7973@gmail.com]
• Phone: [9354021747]
• Postal Address: [11/34 TRILOKPURI , MAYUR VIHAR , EAST DELHI,
• DELHI 110091 INDIA ]

Conclusion

Thank you for shopping with Jugaadoo Boy Pvt. Ltd. We appreciate your business and are committed to ensuring that your order is delivered safely and promptly.

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This Shipping and Delivery Policy complies with the requirements of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 under the Information Technology Act, 2000 of India.